Payment for Orders
We accept Visa®, MasterCard®, AmericanExpress®, and Discover® card numbers in payment of orders, as well as PayPal. Our shipping charges are described here.
Customers who preorder a book from SpringCedars.com will be charged for the book when they place their order. Books for which we are accepting preorders will include a red text note on the book’s page that shows the timeframe during which we believe the book will begin shipping. The actual shipping date may change due to weather, freight delays, warehousing issues, etc. If a book’s shipping date changes substantially, Spring Cedars will email customers who preordered the book to give them an opportunity to cancel their order for a refund.
Order Cancellation, Refunds, Coupons, Sales, and Special Offers
Spring Cedars reserves the right to cancel orders, coupons, sales, and special offers in exchange for a refund at any time, for any reason, and without prior notice. We will notify customers as soon as possible to explain the reason for cancellation and to notify them about their refund. We will process the refund to the credit card used to place the order within 7 business days of cancelation. (We almost never cancel orders unless the customer has requested it.)
Lost, Stolen, or Missing Orders
Spring Cedars is not responsible for orders that are lost, stolen, or which go missing for any reason. If we can provide a tracking number for your order and show a delivery confirmation, Spring Cedars does not accept any responsibility for orders that are not received.
We regret that we cannot accept returns for items purchased from Spring Cedars. Please contact our customer service with any questions.
Spring Cedars will exchange physically defective books, but we do not offer refunds for defective books purchased from other retailers. We do not consider minor typos to make a book defective. If you have recently purchased a defective book from Spring Cedars and would like to exchange it, please contact us to describe the problem. We will often ask you to provide a digital photo that shows the problem so we may avoid it in the future. If we agree your book is defective, we will provide instructions to arrange an exchange.
SpringCedars.com and all content of the Site are protected by copyright laws, trademarks and/or other intellectual property rights. We reserve the right to revise prices, details, terms and conditions, and all Site content at any time without notice. All items are subject to availability. SpringCedars.com may link to third-party websites for user’s convenience, but we have no control over the content or policies of third-party websites.
Referrals and Affiliates
Feedback and Suggestions
Your opinions matter, and we encourage you to email us at firstname.lastname@example.org with suggestions for improving our products and services. Unless we have entered into a written contract signed by both sides concerning use of your ideas before you disclose them, you agree that we may use your voluntary submissions at our sole discretion and have no obligation to pay you for them.
Our Site and its products and services are provided on an "As Is" and "As Available" basis, with all faults. To the maximum extent permitted by applicable law, Spring Cedars disclaims all implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, Spring Cedars makes no warranty, express or implied, (i) as to the operation or content of our Site, (ii) that use of our Site will be uninterrupted or error-free, (iii) as to the accuracy, reliability, or currency of our Site's content, (iv) that our Site, the servers that host it, or email we send you are free of viruses, or (v) that information we collect on our Site is immune from access by hackers and other unauthorized users. Applicable law may not allow exclusion of implied warranties, so some or all of the above disclaimers may not apply to you.
Limitation of Liability
In no event, including its own negligence, shall Spring Cedars be liable for any damages in excess of the price paid for the products and services you have ordered, that result from your use of or inability to use or access the Site, or the products or services, even if resulting from your reliance on information in our Site's content or from mistakes, omissions, service interruptions, the deletion, degradation, or corruption of files or email, software errors or defects, viruses, delays in operation or transmission, communication failure, theft, destruction, or unauthorized access to Spring Cedars records and data, programs, or services. Neither Spring Cedars nor its suppliers shall be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or the purchase of our products or services, or from any information, content, materials, products (including software), or other services made available to you through our Site, even if any of them have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Spring Cedars, its officers, directors, employees, affiliates, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of these Terms.
You agree that to the maximum extent permitted by applicable law, courts located in the State of Colorado, will have sole and exclusive jurisdiction for any litigation arising out of your use of this Site and products you order on this Site. You submit to personal jurisdiction of any such court and waive any claims that the forum is inconvenient or the court does not have jurisdiction. If any provision of these Terms is unlawful, void, or unenforceable under applicable law, you and Spring Cedars submit to modification of such provision so as to make it enforceable, or if modification is not possible, to severance of the offending provision and enforcement of the remainder of these Terms.
To the fullest extent permissible by law, you hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Site, Spring Cedars, any and all contracts you enter into with Spring Cedars, and any and all of Spring Cedars’s products and services. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only through binding arbitration conducted under the rules of the American Arbitration Association to occur in the State of Colorado. You further agree to and do hereby waive any right to class arbitration and agree, instead, to conduct an arbitration related solely to any individual claims you and/or any entity related to you asserts against us. To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.
Spring Cedars may, in its sole discretion, terminate your account or your use of our Site at any time. Spring Cedars reserves the right to change, suspend, or discontinue any or all aspects of our Site or its content at any time without prior notice.
These Terms, and each obligation referenced herein, represent the entire agreement and understanding between you and Spring Cedars on its subject matter, and supersede any prior statements or understandings on that subject matter.
Terms Last Updated March 25, 2021
Last Revised: 03/25/2021
The information we may collect includes the following:
Personal Data. Personally identifiable information ("PII"), such as your name, email address, telephone number, and interests, that you voluntarily give to us. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Derivative Data. Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, time zone, cookies, and the pages you view while accessing the Site. This information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the Site and other users via server log files, as well as any other information you choose to provide.
Data From Social Networks. User information from social networking sites, such as Facebook, Instagram, Google, and WordPress, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
Third-Party Data. Information from third parties, business partners, our affiliates, or publicly available sources such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data From Contests, Giveaways, and Surveys. Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
USE AND PROCESSING OF INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- To identify you when you visit out website.
- To provide products, services, recommendations, or to process returns.
- To improve our services and product offerings.
- To conduct analytics.
- To respond to inquiries related to support, employment opportunities, or other requests.
- To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
- For internal administrative purposes, as well as to manage our relationships.
- To notify you of updates to the Site.
SECURITY OF INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
You can make the following choices regarding your personal information:
Access To Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you. Note that California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing.
Changes To Your Personal Information. We rely on you to update and correct your personal information. Our website allows you to modify or delete your account profile. If it does not permit you to update or correct certain information, you may contact us at the address described below in order to request that your information be modified. Note that we may keep historical information in our backup files as permitted by law.
Deletion Of Your Personal Information. Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request that we delete your personal information at the address described below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
Objection to Certain Processing. You may object to our use or disclosure of your personal information by contacting us at the address described below.
Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us at the address described below. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
Revocation Of Consent. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below. Note that, as required by law, we will require you to prove your identity. We may conduct an identity verification by phone call or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
Third Party Websites
Policy for Minors
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Listed below are our different shipping rates and schedules: United States and International.
Spring Cedars is not responsible for any customs or duties that may be incurred on international shipments. We do not accept Western Union Transfers of any kind.
Shipping - United States
Receive FREE standard delivery on orders over $50.
Estimated delivery in 2-12 business days
|up to $20||$4.95|
|$20.01 to $49.99||$6.95|
|$50 and up||FREE|
Shipping - International
Estimated delivery in 7-21 business days.
With COVID-19 affecting various countries around the world, work and travel restrictions may affect shipments inbound to impacted areas. Please allow up to 60 days for the arrival of your item.
|up to $30||$15|
|$30.01 to $60||$19|
|$60.01 to $100||$23|